Book Search searches the listing of books and ebooks available at the Normandale Library.
Subject Headings: Try these subjects to find books.
Dispute resolution (law)
Classic Books in Dispute Resolution and Mediation*
Bercowitch, Jacob. Social Conflicts and Third Parties. Boulder, CO: Westview Press, 1984.
Blalock, Humbert M. Power and Conflict: Towards a General Theory. Newbury Park, CA: Sage Publications, 1989.
Fisher, Roger, Elizabeth Kopelman, and Andrea Kupfer Schneider. Beyond Machiavelli: Tools for Coping with Conflict. Cambridge, MA: Harvard University Press, 1994.
Moore, Christopher W. The Mediation Process: Practical Strategies for Resolving Conflict. 2nd ed. San Francisco, CA: Jossey-Bass Publishers, 1996.
*Note: if one of these books is not available in the Normandale Library use the Interlibrary Loan information on the right to request the book from another library.
JSTOR contains the complete backfiles of over 625 scholarly journals with well over 3 million articles available. Full text coverage varies by journal. This database contains
ProQuest News & Newspapers
Provides full text coverage of thousands of U.S. and international newspapers. Includes the former ProQuest Newsstand collection, now named Global Newsstream.
Library Combined Search helps find articles, books, and videos from the library collection.
Academic Search Premier
Academic Search Premier is a multi-disciplinary database designed specifically for academic institutions. It includes articles from academic journals, popular magazines, and major newspapers.
Databases do not understand sentences or "natural language". We have to use keywords -- the main words of our topics -- when searching. Here are some example keywords to use in searching. Mix and match them to find more articles. (Note: this is not an exhaustive list!)
Alternative Dispute Resolution (ADR) examples: facilitation, negotiation, mediation, arbitration
victim-Offender Reconciliation Programs (VORP)
truth and Reconciliation commissions
peer mediation (especially in schools)
For more on searching for keywords in databases, watch this video from Norwich University:
Journal Title Search
If you know the name of the journal you want to search, use the Journal Title Search to see if it is available in print or online from the library.
Classic Articles in Dispute Resolution
Aubert V. "Competition and Dissensu: Two Types of Conflict and Conflict Resoluation." Journal of Conflict Resolution 7 (1963): 26-32.
Barsky, A.E. "When Advocates and Mediators Negotiate." Negotiation Journal 9 (1993) 115-122; 273-274.
Lang, Michael, ed. "Transformative Approaches to Mediation". Special Issue. Mediation Quarterly 13(4) (1996).
Note: Bibliographies are often best used for browsing. That is, you will not search on these websites. You will explore the resources listed and then search for those resources through the library's catalog and/or databases.
Bibliography of books on alternative dispute resolution (ADR)
A bibliography of dispute resolution from Boston Law Collaborative
Conflict Transformation and Peacebuilding (bibliography)
National Center on Dispute Resolution in Education Bibliography
If there are books and/or articles that you need for your research that Normandale Library does not own, you can request them through Interlibrary Loan. It usually takes from 3 to 5 days for the requested material to arrive at Normandale Library. This service is free to faculty, staff, and students.
Blank Request Form (StarID login)
In order to access databases and other Library resources from off campus, login with your StarID and password when prompted. Off-campus access to library databases is only available to current Normandale students, staff, and faculty.
A guide to APA citation format based on the 6th edition of the APA Publication Manual.
APA Formatting and Style Guide (OWL at Purdue)
APA (American Psychological Association) is most commonly used to cite sources within the social sciences. This resource, revised according to the 6th edition of the APA manual, offers examples for the general format of APA research papers, in-text citations, endnotes/footnotes, and the reference page.
MLA Formatting and Style Guide (OWL at Purdue)
This website offers examples for the general format of MLA research papers, in-text citations, and the Works Cited page.
MLA Quick Guide
See MLA citation examples for the most common types of sources (8th edition).
Society for Professionals in Dispute Resolution (SPIDR)
International Academy of Mediators (IAM)
George Mason University, School for Conflict Analysis and Resolution (SCAR)
Minnesota Conflict Resolution Center
University of Minnesota, Student Conflict Resolution Center
Saint Paul Dispute Resolution Center (DRC)
Harvard University, Program on Negotiation (PON)
Conflict Management at Iowa
Connflict Resolution resources for teachers
Association for International Arbitration (AIA)
American Arbitration Association (AAA)
Prominent Authors in the field:
Azar, Edward E.
Blalock, Hubert M.
Burton, John.Bush, Robert A.
De Bono, Edward
Pruitt, Dean G.
Moore, Christopher W.
Pruit, Dean G.
Rubin, Jeffrey Z.